Hive Support is an all-in-one tool for managing customer support on WordPress. This plugin combines live chat, AI chatbots, and a help desk system, enabling users to handle customer queries directly from their WordPress dashboard. With Hive Support, businesses can streamline their support operations and improve response times while gaining valuable insights into customer interactions.
Major Highlights
- Self-Hosted Solution: Operate your help desk and chat features without external servers.
- AI ChatBot Integration: Automate responses to common queries using smart AI chatbots.
- Advanced Analytics: Get insights with detailed ticket stats and reports.
- Mobile Access: Manage customer support tasks anytime with the mobile app for Android and iOS.
- Customizable Ticket Forms: Tailor forms with various field types for better ticket management.
- Automation Templates: Set up triggers and actions for automated tasks.
- Canned Responses: Use pre-written replies for faster support.
- Integration with Popular Platforms: Connect with e-commerce, CRMs, and messaging channels like Telegram and Slack.
- Unlimited Tickets: No cap on the number of support tickets you can handle.
- Lifetime Updates and Support: Get ongoing updates and customer support for the duration of the product's lifespan.
Use Cases
- Manage customer queries efficiently through live chat on your website.
- Use AI chatbots to handle FAQs and routine inquiries, freeing up staff time.
- Access support data and analytics to enhance service quality over time.
- Customize ticket forms to gather specific information from customers quickly.
What's Included in the Deal
The Hive Support lifetime deal offers the following pricing plans:
- Personal Plan: One site license for $98.34 (regular price $149). Includes unlimited tickets, email parsing, live chat, AI chatbot powered by ChatGPT, lifetime updates, and support.
- Business Plan: 100 sites lifetime license for $179.40 (regular price $299). Includes all features of the Personal Plan for multiple sites.
- Enterprise Plan: 1000 sites lifetime license for $249.50 (regular price $499). Covers all features across many sites.
Discount Code: Use code blackfriday2024 to get up to 50% off on the Personal Plan.
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